Platform94 Wi-Fi Privacy Policy
Effective Date: 26 November 2025
Network: Platform94 (Open)
1. Purpose of this Policy
This Wi-Fi Privacy Policy explains how Platform94 (“we”, “us” or “our”) collects and processes personal data when you access or use our wireless network (“Service”).
This Policy applies to all users of the Service including tenants, employees, contractors, day members, visitors, and guests.
2. Who We Are (Data Controller)
Platform94 operates a multi-tenanted commercial premises and provides Wi-Fi as a convenience service for authorised users.
For the purposes of the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018, Platform94 is the Data Controller for personal data processed through this Wi-Fi Service.
Contact details are provided in Section 12.
3. Categories of Personal Data We Process
When you connect to our Wi-Fi network, we may process the following data:
3.1 Technical and Connection Data
Device MAC address
Device IP address
Access point and location zone
Date and time of connection
Duration of session
Amount of data transmitted/received
Device type, operating system, and hardware identifiers
3.2 Network and Security Events
Firewall events
Intrusion detection alerts
Malware triggers
Attempts to access prohibited content or services
Authentication logs (if applicable)
3.3 Additional Information (Only if Necessarily Captured)
User identity if voluntarily supplied, e.g. via portal login or building access systems
Contact details provided for support queries
We do not inspect or monitor the content of your communications except where legally required to do so.
4. How We Collect Data
Data may be collected through:
Wi-Fi network access points and controllers
Firewall and threat-detection systems
Authentication or onboarding portals
Support or incident reporting interaction with building management
Data is collected automatically as part of providing, protecting, and managing the Wi-Fi network.
5. Why We Process Personal Data (Purposes)
We process personal data for:
Network operation - to provide connectivity, manage load, and ensure performance.
Security monitoring - to detect threats such as malware, intrusion attempts or compromised devices.
Misuse prevention - to enforce acceptable use policies and prevent illegal activity.
Audit and incident investigation - to review anomalies, troubleshoot faults or respond to reported issues.
Legal compliance - including cooperation with law enforcement or regulatory bodies.
Service improvement - monitoring performance and user behaviours to enhance network operation.
We do not process data for profiling, advertising, marketing, analytics, or resale purposes.
6. Legal Bases for Processing
Processing of your data is carried out on the following legal bases:
Legitimate interests (Article 6(1)(f)) - ensuring network security, performance, threat detection and efficient provision of Wi-Fi services.
Contract (Article 6(1)(b)) - accepting connection is acceptance of Terms allowing Wi-Fi access.
Legal obligation (Article 6(1)(c)) - responding to lawful requests from An Garda Síochána, courts, regulators, or cybercrime reporting bodies.
Where we rely on legitimate interests, we do so only where the processing is necessary and does not override your rights and freedoms.
7. Sharing and Disclosure of Data
We may disclose connection or security-event data:
To law enforcement agencies where required or where unlawful activity is suspected
To regulators, auditors or insurance providers for compliance or legal defence purposes
To IT security providers / support contractors who maintain or monitor the network (under strict confidentiality terms)
We do not share data with advertisers or third parties for commercial purposes.
8. International Transfers
Your personal data is generally stored within the EU/EEA.
If any data is transferred outside the EU (e.g. cloud logging tools), it will only be done under approved safeguards such as EU Standard Contractual Clauses or an adequacy decision.
9. Data Security
We implement appropriate technical and organisational safeguards including:
Network segmentation
Logging and monitoring
Threat detection systems
Access controls and encryption (where applicable)
Vendor confidentiality agreements
Data minimisation and retention controls
No Wi-Fi network is fully secure.
Users are responsible for securing their own devices using antivirus, encryption, personal firewalls, and VPN where required.
10. Data Retention
Connection logs, security logs, and network records are retained:
Only for as long as required to fulfil the purposes in Section 5,
And in line with legal requirements and risk-management needs.
Retention periods may vary depending on circumstances such as a security incident or legal request. Logs associated with investigations may be preserved beyond standard retention timeframes where necessary.
11. Your Rights
Under GDPR, you have rights over your personal data including:
Right of access
Right to rectification
Right to erasure (in certain circumstances)
Right to restriction
Right to object to processing based on legitimate interests
Right to lodge a complaint with the Data Protection Commission
Some rights may be limited where exercising them would prejudice network security, criminal investigations, or regulatory obligations.
Requests can be made via the contact details below.
12. Contact Details
For privacy or data protection queries, or to exercise your rights, contact:
Platform94 Management
Email: info@platform94.com
Phone: 091 730700
13. Updates to This Policy
We may amend this Privacy Policy from time to time. Material changes will be communicated via building management channels or published alongside Wi-Fi access pages.
Continued use of the Wi-Fi network after changes take effect constitutes acceptance of the updated Policy.